Frequently Asked Questions
To view your sales receipt, follow these steps:
Log In to Your Account: Visit our website and log in using your account credentials.
Access Your Orders: Go to the "My Orders" or "Order History" section, which can usually be found under your account menu.
Find the Relevant Order: Locate the order for which you want to view the receipt. You may need to use filters or a search function to find it quickly.
View Receipt: Click on the order details to access your sales receipt. You’ll be able to view it on-screen and download or print it if needed.
We strive to ensure that the products displayed on our website accurately represent what you'll receive. However, please keep in mind the following:
Product Variations: Due to differences in lighting, screen resolution, and photographic angles, the appearance of the product may vary slightly from the image you see on our site.
Manufacturing Differences: Occasionally, there might be slight variations in color, texture, or design due to different manufacturing batches.
Size and Scale: For some items, images may not fully convey size or scale. Please refer to the product description and measurements provided to get a clearer idea of the item’s dimensions.
Returning an item is easy! Just follow these steps:
Log In to Your Account: Visit our website and log in to your account.
Go to Your Orders: Navigate to the "My Orders" or "Order History" section.
Select the Item to Return: Find the order containing the item you wish to return and select it.
Initiate the Return: Click on the "Return" or "Request a Return" button next to the item. Follow the prompts to specify the reason for the return and choose your preferred return method.
Print Return Label: If your return request is approved, you’ll receive a return shipping label via email or directly through our website. Print this label and attach it to your package.
Ship the Item: Pack the item securely and send it back to us using the provided return label.
Track Your Return: You can track the status of your return through your account.
Refund or Exchange: Once we receive and process your return, we’ll issue a refund to your original payment method or process an exchange based on your preference.
We often restock items that are indicated as "out of stock," but availability can vary based on several factors. Here’s what you need to know:
Restocking Policy: We continually assess demand and work with our suppliers to replenish popular items. If an item is a regular part of our inventory, there's a good chance we’ll restock it.
Product Availability: For high-demand or seasonal items, restocking might depend on supplier availability and production schedules.
Notify Me: If you’d like to be notified when an out-of-stock item becomes available again, look for a “Notify Me” or “Sign Up for Restock Alerts” option on the product page. Enter your email address, and we’ll let you know as soon as the item is back in stock.
Alternative Options: While waiting for restock, consider checking out similar items or alternatives that may meet your needs.